Support & Repairs

Terms and Conditions

Log Your Repair Ticket

Once you have logged your repair ticket with Tasty Tech, you will receive an email with full instructions on how to send your item to us.

Confirmation of Receipt

As soon as your item arrives at our facility, we will send you an email confirming that it has been safely received.

Assessment and Estimate

Our experienced technicians will inspect your item and provide you with a repair estimate. We believe in complete transparency and will give you all the information you need before any work begins.

Approval and Payment

If you would like to proceed with the repair, full payment will be required upfront. We understand how important your item is to you and will work to restore it to the best possible condition.

If you decide not to proceed with the repair, a diagnostic fee of R700 will apply.

Quality Repair and Testing

Once the repair has been completed, your item will be thoroughly tested to ensure it meets our standards for quality and functionality.

Completion and Return

You will be notified once your repair is complete. You may then arrange collection of your item or choose to have it delivered to your location. Any shipping costs will be reflected on the invoice.

At Tasty Tech, we are committed to making your repair experience as smooth and hassle free as possible. Thank you for trusting us to help restore your item to its best condition.


Frequently Asked Questions

How long after I log a ticket do I get a reply?

Up to 48 hours.

How long is the assessment process?

The assessment process usually takes 2 to 3 working days.

How long does the repair take?

Best case scenario, if all parts are available and payment has been received, the repair can take up to 3 working days.

What happens if I do not want to go ahead with the repair?

You may arrange collection or pay for shipping to have the item returned to you. A diagnostic or assessment fee may apply.