Terms and Conditions

Tasty Tech Terms and Conditions

These Terms and Conditions apply to Tasty Tech T/A Eazy Branch Commodities PTY LTD. They govern your use of our website and any purchases made through it. By accessing this website or placing an order, you agree to be bound by the terms set out below. Please read them carefully before making a purchase.

General

These Terms and Conditions apply to all visitors, users, and customers of the Tasty Tech website. By using this website, you confirm that you have read, understood, and accepted these Terms and Conditions.

Tasty Tech reserves the right to update, amend, or replace any part of these Terms and Conditions at any time without prior notice. It is your responsibility to review this page periodically for changes.

Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, pricing, and availability shown on the website are accurate. If an error is identified after an order is placed, Tasty Tech may contact the customer to correct the order, offer an alternative, or process a refund where applicable.

Pricing and Availability

All prices are listed in South African Rand and include VAT unless otherwise stated. Delivery charges are not included in product prices and will be calculated at checkout where applicable.

We aim to keep stock availability updated on each product page. If an item becomes unavailable after an order is placed, we will notify you as soon as possible and may offer an alternative product, a back order option, or a refund.

If a product is incorrectly priced due to a website or system error, Tasty Tech reserves the right to cancel the order or contact you before dispatch to confirm whether you would like to proceed at the correct price.

Payment

Full payment must be received before an order is processed, dispatched, or released for collection unless otherwise agreed in writing. Tasty Tech accepts payments via Yoco, PayFast, and EFT. Orders are confirmed once payment has cleared successfully.

Delivery

Delivery times provided on the website are estimates and may vary depending on your location, courier schedules, weekends, or public holidays. Returns, refunds, and delivery details are set out on our Delivery Terms and Returns and Refunds Policy pages.

Collection

Tasty Tech operates as an online store. Standard customer collection is not available unless confirmed by Tasty Tech in advance. Orders must be placed and paid for online before collection.

Returns and Refunds

Returns, refunds, and exchanges are handled according to our Returns and Refunds Policy. In summary, items may be returned within 7 days of receipt in their original condition and packaging, with proof of purchase. Full details and conditions are set out on the Returns and Refunds Policy page.

If a product arrives damaged, the customer should notify Tasty Tech as soon as possible and provide photos of the product, packaging, and order details.

Returns or exchanges may not be accepted where the product has been damaged through misuse, neglect, external damage, or unauthorised modification, where accessories or packaging are missing, where proof of purchase cannot be provided, or where the item does not meet the return conditions set out in the Returns and Refunds Policy.

Warranty

Warranty periods vary by product and whether the item is new or reconditioned, and will be stated on the relevant product page. New and reconditioned products may have different warranty periods.

Products may include a Tasty Tech warranty or an applicable manufacturer warranty where stated on the product page. Warranty cover applies to manufacturing faults only and does not cover accidental damage, misuse, water damage, unauthorised repairs, improper installation, or normal wear and tear.

Price Match

Tasty Tech may, at its discretion, match the price of an identical item from a South African competitor. To qualify, the item must be the same brand, model, and specification, be new (not refurbished or second-hand), and be in stock and available for immediate purchase. Clearance sales, flash sales, bundles, and limited-time promotions are excluded. Proof of the competitor's current price may be required, and we may limit the number of price-matched items per customer.

Refund Processing and Fees

Refund processing times may vary depending on the payment method used and the processing times of the relevant bank or payment provider. Refunds are processed in accordance with the Consumer Protection Act and Tasty Tech's Returns and Refunds Policy.

A 10% handling fee applies only to approved change-of-mind returns of non-defective products. No handling fee applies to faulty, damaged, or incorrectly supplied items, which are handled in accordance with the Consumer Protection Act.

Force Majeure

Tasty Tech will not be held responsible for any delay or failure to meet its obligations where this arises from circumstances beyond our reasonable control.